NATALIA!!!!! is an absolute goddess and deserves to have her own TOP DOG store or own her own business! From the moment I walked in over a year ago, she showed an unmatched passion for helping my babe thrive. My baby Frenchie, Geno, has recently developed food intolerances, and finding the right diet for him has been a stressful, exhausting journey until I called Natalia at TOP DOG.
She was up for the challenge without hesitation. I emailed her all of Geno’s test results, and when I arrived, she had already done her research and was spot on with exactly what he needed. Her knowledge of pet nutrition and different food brands is truly next level she explained everything in detail, breaking down ingredients, sourcing, and how they would affect Geno’s digestion. It’s clear she doesn’t just sell products; she deeply understands what goes into each brand and how it benefits specific needs.
But what really blew me away was how much she went above and beyond. She didn’t just hand me a recommendation and send me on my way—she took the time to go over every option, ensuring I felt confident in what I was feeding Geno. She even checked back in to see how he was doing! That level of care and dedication is rare and priceless.
The whole team at this store is incredibly kind and welcoming, but Natalia is a true gem. Her expertise, patience, and genuine love for animals make her an irreplaceable asset to this business. I am forever grateful for her help, and I wouldn’t trust anyone else when it comes to my pup’s nutrition! Wish you would get a store in Cumming. ga we need one over here! I drive to you all because the employees are great and love the brands you carry.
Highly, highly recommend—10/10 experience! 🐶✨ We love you Natalia- Your customer always, Candace & Geno